Terms of Use

Thank you for using https://travofy.com

Please read these terms of use “https://travofy.com” carefully, they may have changed since your last visit. Your use of this internet site, https://travofy.com, all affiliated sites, mobile phone applications and uniform resource locators (the “Site”) and any software or any other services offered on or through the Site (the “Services”) is subject to these Terms of Use (the “Terms”). The term “you” as used herein refers to all individuals and/or entities accessing the Site for any reason. If you do not agree to these Terms, you agree not to use or access the Services and the Site. If you are agreeing to these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. Your registration for or use of the Site and the Services shall be deemed to be your agreement to abide by these Terms. Travofy (hereinafter referred to as Travofy, “We”, “Us”, or “Our”) may modify these Terms at any time (without notice to you) by posting revised Terms on the Site. Your use of the Site and the Services constitutes your binding acceptance of these Terms, including any modifications that We make. You are responsible for regularly reviewing these Terms for any changes or updates to these Terms, the Site, or the Services. (Last updated on March 21, 2017)

1. General Terms of Use
2. Term

We may terminate or suspend the Services or access to the Site immediately, without prior notice or liability, for any reason whatsoever including, without limitation, if you breach these Terms.

3. Account and Password Access Information

If applicable, you are solely responsible to keep your account login and password information confidential. You shall be solely liable for any activity that occurs under your account via the primary login information. You agree to notify Us immediately of any unauthorized use of your account or any other breach of security.

4. Fees, Payments & Refund

You are solely responsible for all charges, fees, taxes arising out of any use of your account by you or anyone else using your account.

On all flight ticket purchased online, Travofy charges an online booking service fee of up to $39 USD per person for Domestic Travel, and up to $49 USD per person for International Travel, for all passenger types. However, in many cases, we don’t charge a service fee at all. When making a reservation online, the total amount displayed is inclusive of Travofy’s service fee. If you continue with your reservation, this total amount may be charged to the credit card provided to Travofy at the time of your booking. In the event airfares increase between the time of your reservation request and the time we issue the tickets (typically within 4-5 business hours), Travofy will contact you and seek your authorization for any resulting changes in price. Travofy will never charge your credit card an amount greater than what you accepted and authorized us to charge.
Exceptions to the above mentioned service fees: Business and first class flight ticket, multi city itineraries, high fraud/high risk destinations and point of sales, foreign origination, certain low cost airlines that require manual processing as well as international airfares booked within 4 days of departure. Business and first class flight ticket - Service fees may be up to $250 USD per passenger, for all passenger types. Multi City itineraries – Service fees may be up to $100 USD per passenger, for all passenger types. High Fraud/High Risk destination cities and point of sales – Service fees may be up to $150 USD per passenger, for all passenger types. Foreign Origination and some low cost airlines that require manual handling - Service fees may be up to $79 USD per passenger, for all passenger types. International Travel booked within 4 days of departure may be subject to service fees up to $150 USD per person, for all passenger types.
Hotel : upto $27 (per night / per room)
Call Center booking service fees: Service fees for call center bookings (including complex multi-stop and round-the-world itineraries) may be higher than those charged for bookings made online. These service fees can range from $10 to $200 per passenger.
Domestic Travel = US origin and destination
International Travel = All non-US destinations destinations
Passenger Types = Adult, Child, Infant, Senior, Student, Youth, Military
Important Note:All booking service fees are non-refundable and are subject to change without notice. Government imposed taxes and fees are subject to change. YOU WILL BE CHARGED THE FINAL TOTAL PRICE AS QUOTED REGARDLESS OF ANY CHANGE OR VARIANCE IN THE SERVICE FEES. Please review the total final price carefully.
All refunds are generally made by the similar mode of payment that was used during the transaction. But when the payment was done in cash, wire transfer, the refunds are done either by cheque and online transfer. The refund of the flight tickets is normally initiated within 3 working days, when the cancellation is initiated. An e-mail confirming the cancellation will be sent to your email ID which was given at the time of booking. It is important to note that it may take 3-14 days till the money is reflected into your account which depends how fast your bank shows the amount.

5. Use of the Site
6. Intellectual Property
7. Modifications to Service

Travofy reserves the right to, at any time, modify or discontinue any portion of the Services with or without notice to you. You agree that Travofy shall not be liable to you or to any third party for any modification or discontinuation of any of the Services.

8. Indemnification
9. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (a) YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Travofy EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT; (b) Travofy MAKES NO WARRANTY THAT (i) THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SITE AND SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE AND SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE AND SERVICES WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SOFTWARE OR ANY PART OF THE SERVICES WILL BE CORRECTED; (c) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL; (d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Travofy OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

WE SHALL HAVE NO LIABILITY OF ANY NATURE WHATSOEVER FOR YOUR COMPLIANCE WITH OR BREACH OF ANY LICENSE OR TERMS AND CONDITIONS OF ANY THIRD PARTIES OR THIRD PARTY SERVICES.

WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY THIRD PARTY CONTENT, OPINION, ADVICE OR STATEMENT MADE BY ANYONE OTHER THAN US.

EXCEPT WITH RESPECT TO FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY DUE TO THE NEGLIGENCE OF Travofy, OR LIABILITY THAT MAY NOT OTHERWISE BE LIMITED OR EXCLUDED BY LAW, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT (INCLUDING NEGLIGENCE), CONTRACT, BREACH OF STATUTORY DUTY OR OTHERWISE, SHALL Travofy OR ANY OF ITS UNDERLYING SERVICE PROVIDERS, BUSINESS PARTNERS, INFORMATION PROVIDERS, ACCOUNT PROVIDERS, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, DISTRIBUTORS OR AGENTS (COLLECTIVELY REFERRED TO FOR PURPOSES authorized by you; OF THIS SECTION AS "Travofy") BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL OR ANTICIPATED SAVINGS, OR FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSSES, EVEN IF FORESEEABLE OR IF Travofy SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY, OTHER THAN WHERE CAUSED BY Travofy'S MATERIAL BREACH OF THESE TERMS, AND REGARDLESS OF THE FORM OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, PRODUCT LIABILITY OR OTHERWISE), THE MAXIMUM AGGREGATE LIABILITY OF Travofy TO YOU ARISING IN CONNECTION WITH THESE TERMS SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE APPLICABLE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE APPLICABLE CLAIM, LESS ANY DAMAGES PREVIOUSLY PAID BY Travofy TO YOU IN THAT 12 MONTH PERIOD.

10. Miscellaneous